Cancellation Policy

Here is everything you need to know about our cancellation policy when you make a booking for our NC500 pods:

Full Price Bookings:   

  • A booking may be refunded or dates of stay changed free of charge 14 + days before check-in.   
  • Between 14 days and 48 hours before check-in, a change of dates can be offered free of charge, however, no refund will be offered.   
  • No refunds or date changes can be offered 48 hours prior to guests arrival.   

 

Discount Bookings:   

  • Between 14 days and 48 hours before a guests stay, Pods can be date changed, however, no refund will be offered.   
  • No refunds or date changes can be offered 48 hours prior to guests arrival.   
  • Discount bookings can only be rebooked in Off-Peak Season. Should you wish to rebook a discount stay in Peak Season, you will be required to pay the price difference and extend the stay if necessary to satisfy the 3-night minimum

 

External Bookings (Booking.com, Air BnB etc) 

 
If you have any questions surrounding our cancellation policy, you can contact us.